Shipping policy

Shipping:

All orders are shipping from the UK unless otherwise discussed and we aim to ship the same day Monday to Friday if the order is placed before 14:00GMT.

We use Royal Mail as our selected courier for all orders placed through the store.  UK orders usually arrive within 2 working days but can take up to 10 days from order confirmation around busy periods such as Christmas. 

UK orders are either sent Tracked 24 or Tracked 48, allowing full tracking for any order

International orders usually arrive within 10 working days but can take up to 20 working days from order confirmation and is a tracked service. 

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

European VAT

Candelion Records, Young Gun Silver Fox, and Mamas Gun official merchandise store is registered for IOSS. This means that orders up to the value of €150 will have the VAT collected at the point of sale and should not be stopped by customs on it's way to you.

If your order is below €150 Euros and you are asked to pay fees then please show them your order confirmation as proof the VAT is paid.

If your order is over €150 then no VAT will be collected at the checkout and you will be asked to pay the VAT before the order is delivered by your local customs/delivery office. 

You may find it easier to make multiple orders below €150 Euros for your convenience.